Flash MX 2004: Bad Karma?

A couple of days ago, my friend Christopher refreshed an old post of mine, where I reported how frustrated I was due to Flash's constant crashes and misbehaviors, and he offers some more insight on his own experience. In the other hand, Scott Barnes feels that the Community is being too tough with Flash and Macromedia's Flash Team, given some harsh comments and campaigns of sorts out there. But let's not forget: the issues are real.

First of all, I don't think the Community exists to negate or pretend to hide problems in the software, but rather provide all the feedback we can to help Macromedia fix the bugs. If someone's comments are a little harsh some times, it is not because we hate the 'Flash Team' (after all, they just follow business directives) it is because we are also customers, we paid for our software and we expect it to work appropriately. Ultimately, the Community has to be independent to serve its purpose.

I wasn't in the beta, but the word out there is that many of the problems we are experiencing now were already spotted during the beta. So, the fact that Flash MX 2004 was released in a hurry appears to be the reason of all our issues with the product today. Even Scott acknowledges that, but I would like to know how would you react if you were served a half-baked pizza. I certainly wouldn't pay for it, and most probably would never come back again.

So, it's been months since the release on Flash MX 2004 and we are still waiting for fixes for all the bugs the Community has been reporting. Yet, we still support Flash and want it to get better, we can't afford restarting our computer everytime Flash crashes, or closing Flash to be able to use other applications...